s your hospital working to improve patient satisfaction (HCAHPS scores) and processing of care measures to prevent any loss in reimbursement? Knowing what actions to take is as important as knowing what not to do. This webinar will show you how to develop usable data, engage physicians in the process, and help your physicians become HCAHPS superstars. Mr. Snyder will also give participants tips on dealing with standard physician objections and he will show you how to sustain high scores once you have achieved them.