Dates: Tuesday, August 29
Time: 9:00 a.m. – 11:00 a.m. CT

Speaker:
Laura A. Dixon, BS, JD, RN, CPHRM

Cost: $195 to NHA members (per hospital, no charge for additional lines, recordings available up to 60 days after the webinar)

Course Curriculum
This webinar covers the Centers for Medicare & Medicaid Services (CMS) hospital Conditions of Participation (CoPs) that affect the emergency department. These interpretive guidelines are in two separate sections of the CMS hospital CoPs manual.  
Any hospital that accepts Medicare must follow the CMS CoPs for all patients. This session discusses staffing requirements, provision of services on and off-campus, EMTALA, required policies and procedures, training requirements, medical director requirement, and compliance with standards of care. The webinar will also discuss the requirements for restraint and seclusion, grievances, and protocols.
This program will show hospital emergency departments how to remain in compliance with the CMS hospital CoPs requirements.

Learning Objectives:
At the conclusion of this session, participants should be able to:
• Recall that CMS has a section in the hospital CoP manual on emergency services.
• Discuss that CMS requires the emergency department to have specified policies and procedures.
• Describe that there are restraint and seclusion standards that staff must follow.
• Explain what is required if the patient files a grievance.

Speaker Bio:
Laura A. Dixon most recently served as the director of risk management and patient safety for the Colorado Region of Kaiser Permanente. Prior to joining Kaiser, she served as the director, facility patient safety and risk management and operations for COPIC from 2014 to 2020. In her role, Ms. Dixon provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states.
Ms. Dixon has more than 20 years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management. Prior to joining COPIC, she served as the director, Western region, patient safety and risk management for The Doctors Company in Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff for the western United States
As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.
This speaker has no real or perceived conflicts of interest that relate to this presentation.