Texting and Email With Patients Under HIPAA – Meeting Patient Desires and Maintaining Compliance

Tuesday, April 10, 2018
12:30 pm2:00 pm

As HIPAA requirements for allowing patients electronic access to their health information are now in effect, and as patients increasingly come to depend on electronic communications, there are new demands for communication via e-mail and texting.

This session will focus on the rights of individuals under HIPAA to communicate in the manner they desire, and how to decide what is an acceptable process for communications with individuals. Our speaker will explain how to discuss communications options with individuals so that you can best meet their needs and desires, while preserving their rights under the rules. The 2016 guidance on individual access of information will be discussed in detail. Finally, this session will describe the information security compliance process, how it works, and how it can help you decide how to integrate e-mail and texting into your organization in a compliant way.