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Heal the Healer Webinar Series - Incivility & Bullying in the Workplace

Wednesday, April 5, 2023
12:00 pm1:00 pm

Target Audience: This accredited continuing education activity is designed for nurses and other interested healthcare professionals.

Global Outcomes:
Discuss how a bullying culture contributes to poor workplace culture as derived from case experiences and statewide survey data from nurses. 
Describe different communication techniques to help de-escalate interactions related to bullying/incivility within the workplace. 
Articulate the importance of incorporating systemic wellness services within your setting to your leadership teams using a top-down approach.  
4/5/2023 Tips for Improving Communication and Interaction with Patients and Co-Workers

Kay Glidden, MS
CID: 23CE00045
1.0 ANCC contact hour

Discuss ways to deal with six types of difficult people.
Explain specific strategies such as debriefing, mindfulness, and de-escalation tools for improving communication and interactions with patients and co-workers.
Examine ways to deal with commonplace scenarios in the workplace.

Link to register:

Registration closes 4/4/23

4/12/2023 Psychiatric Nurses Recruitment and Retention Issues: A Focus Group Project

Shinobu Watanabe-Galloway, PhD
CID: 23CE00046
1.0 ANCC contact hour

Describe the national and Nebraska psychiatric nurse workforce trends.
List factors that are related to the psychiatric nurse shortage.
Describe recommendations to address the psychiatric nurse shortage.

Link to register:

Registration closes 4/11/23

4/19/2023 Health Professional Well-Being: The Need for Institutional-level Commitment

Jonathon Ripp, MD, MPH
CID: 23CE00047
1.0 ANCC contact hour

Describe the current state of health professional well-being.
Generate the case for institutional-level commitment to the well-being.
Communicate the role of Chief Wellness Officers as a means to address well-being at the institutional level.

Link to register:

Registration closes 4/18/23

4/26/2023 Incivility and Bullying Reported by Nebraska Nurses

Juan-Paulo Ramirez, Ph.D., MA, and Holly Chandler, EdD, CRNA, APRN
CID: 23CE00048
1.0 ANCC contact hour

Increase awareness of the incivility/bullying behaviors among nurses in Nebraska.
Identify differences in incivility/bullying by type of nurse, demographics (i.e., age, gender), geography (i.e., rural vs. urban), and work settings.
Examine the likelihood to leave the nursing profession based on incivility/bullying prevalence.

Link to register:

Registration closes 4/25/23

5/3/2023 Nebraska Collaborative Investment in Nurse Wellness: HRSA Grant Overview, Current Findings, & Future Directions

Alyson E. Hanish, Ph.D., MSN, RN
CID: 23CE00049
1.0 ANCC contact hour

Discuss the impact of burnout in nursing, and how burnout contributes to nursing shortages.
Articulate the importance of individual & systemic wellness interventions in preventing, reducing, and managing burnout and mental health conditions in nursing students, RNs, and APRNs.
Describe the 1-year results & future directions of our HRSA-funded, Nebraska Collaborative Investment in Nurses: Resiliency, Retention, & Well-being grant.

Link to register:

Registration closes 5/2/23

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In support of improving patient care, the University of Nebraska Medical Center is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


The University of Nebraska Medical Center designates each activity for 1.0 ANCC contact hour. Nurses should only claim credit for the actual time spent participating in the activity.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under U3NHP45394-01-00, Nebraska Collaborative Investment in Nurses: Resiliency, Retention, & Well-being, $ 2,245,694. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS, or the U.S. Government.

Sponsors: Nebraska Center for Nursing, UNMC College of Nursing, and BHECN-Behavioral Health Education Center of Nebraska