A healthcare organization can face many types of crises including natural disasters, man-made emergencies, and disease pandemics. When leading an organization to successfully meet the challenges of a crisis, the leadership and management skills appropriate for normal day-to-day operations will not suffice.

During this program, we will explore how crises differ from other emergencies, describe the unique challenges of crisis leadership in health organizations, and discuss techniques of crisis leadership in health emergencies to help you successfully respond to the situation.